Returns & Refunds
Due to hygiene and safety reasons, opened or used skincare products cannot be returned.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and we’ll be happy to assist you.
To request support, please contact:
Please include your order number and photos of the issue if applicable.
Élan Skin reserves the right to deny refund requests that do not meet our policy guidelines.